Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

Begin once your GP or obstetrician confirms the wound is fully closed with no open areas or scabs — typically three to four weeks after surgery. Never apply silicone to an open wound.

For best results, use consistently for two to three months. Women at higher risk of keloid scarring may benefit from continuing for up to six months.

Yes — use them together as a system. The strips on the main body of the scar, the gel on areas where strips cannot adhere (near the ends of the scar, under waistbands, or on curved areas). They are designed to
complement each other.

Yes. The C-Section Silicone Scar Gel is safe during breastfeeding. If you have a specific concern, discuss with your GP or midwife.

Some itching is normal during active scar remodelling. However, if the itching is intense, the scar is becoming
increasingly raised, or it appears to be growing beyond its original boundary — discuss this with your GP or obstetrician promptly, particularly if you have a family history of keloid scarring.

No. Scar tissue continues to remodel for twelve to twenty-four months. Starting silicone therapy on an older scar still provides benefit — particularly for reducing firmness, improving flexibility, and softening raised appearance.

The TGA (Therapeutic Goods Administration) is Australia's government regulatory authority for therapeutic goods. ARTG 528546 is a formal government registration confirming the strips have been assessed for the management of hypertrophic and keloid scars. This is categorically different from general marketing claims. You can verify the registration at tga.gov.au.