Shipping & Delivery Policy
At Pregnancy & Baby Co, we understand that when you're expecting a baby or caring for a newborn, convenience matters. We are committed to delivering your products as quickly and smoothly as possible so you can focus on what matters most.
Shipping Within Australia
We currently ship Australia-wide only.
For most orders, a flat shipping fee of $9.95 applies.
Due to the size and handling requirements of our Caesarean Scar Recovery Kit, a shipping fee of $19.95 applies to this product.
We are pleased to offer free standard shipping on orders over $150 AUD (excluding any products that incur special shipping charges).
Shipping charges are calculated at checkout and will be displayed before you complete your purchase.
Order Processing
Orders are typically processed within 1 to 3 business days after payment has been received.
Orders placed on weekends, public holidays, or during promotional periods may require additional processing time. We will always do our best to dispatch your order as quickly as possible.
Once your order has been shipped, you will receive a confirmation email containing tracking information so you can follow your parcel's journey.
Delivery Timeframes
Standard delivery times vary depending on your location within Australia.
Estimated delivery timeframes are:
- Metropolitan areas: 2 to 7 business days
- Regional areas: 3 to 10 business days
- Remote locations: up to 14 business days
Please note that delivery timeframes are estimates only and may be affected by factors outside our control, including courier delays, extreme weather events, public holidays, or peak shopping periods.
Delivery Information
Please ensure your delivery address and contact details are entered correctly at checkout. Pregnancy & Baby Co cannot be responsible for delays or additional charges resulting from incorrect information provided by the customer.
If your parcel is lost, damaged, or delayed, please contact us at contact@pregnancyandbabyco.com.au and our team will work with the courier to assist you.
Thank you for choosing Pregnancy & Baby Co. We are honoured to support you through every stage of your journey from bump to baby.